Privacy Policy

Spice Units OÜ respects the privacy of its users and processes personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679) and the laws of Estonia.

Spice Units OÜ
Registration number: 17176944
Registered address: Kivila tn 38-169, Lasnamäe district, 13918 Tallinn, Harju County
Email: info@spiceunits.ee
Phone: +372 53 000 090

Depending on how the website is used and whether an order is placed, we may process the following personal data:

first and last name;
email address;
phone number;
delivery address;
payment and transaction information;
order information;
the content of messages submitted through contact forms;
technical information necessary for the operation of the website;
cookie and similar technology data where the user has provided the required consent.

We use personal data for the following purposes:

processing and fulfilling orders;
arranging delivery;
communicating with customers about their orders;
handling questions and enquiries;
processing complaints and returns;
fulfilling legal and accounting obligations;
maintaining website security;
improving the operation and user experience of the online store;
sending marketing communications where there is an appropriate legal basis and, where required, the user's consent.

Depending on the circumstances, personal data may be processed on the following legal bases:

necessity for the performance of a contract;
compliance with a legal obligation;
legitimate interests;
the user's consent.

Personal data may be shared with third parties where this is necessary to:

arrange delivery;
process payments;
provide hosting and technical maintenance;
operate the online store;
comply with legal obligations.

We do not sell users' personal data to third parties.

We retain personal data only for as long as necessary for the relevant processing purpose or for as long as required by applicable law.

The retention period depends on the nature of the data and the purpose for which it is processed.

Under applicable data protection laws, users may have the right to:

obtain information about the processing of their personal data;
request access to their personal data;
request correction of inaccurate data;
request deletion of personal data where permitted by law;
request restriction of processing;
object to certain types of processing;
withdraw previously provided consent;
receive their personal data in a structured, commonly used and machine-readable format where applicable;
lodge a complaint with the competent supervisory authority.

Where processing is based on consent, the user may withdraw their consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

All questions and requests relating to personal data may be sent to:

info@spiceunits.ee

Spice Units OÜ may update this Privacy Policy from time to time.

The current version of the Privacy Policy is always available on spiceunits.ee.